Return Policy

Last Updated: June 27, 2025

At BigBazaar.Life, we strive to ensure your satisfaction with every purchase. Our 7-day return policy allows you to return eligible items for a refund or exchange, subject to the conditions below.

1. Eligibility for Returns

  • Timeframe: Items must be returned within 7 days from the date of delivery.
  • Condition: Products must be unused, in their original packaging, and in the same condition as received.
  • Eligible Items: Most products qualify for returns, except for perishable goods, personalized items, or items marked as non-returnable at purchase.

2. Return Process

  1. Initiate a Return: Contact us at support@bigbazaar.life with your order number and reason for return.
  2. Receive Approval: We will provide a return authorization and instructions.
  3. Ship the Item: Package the item securely and ship it to the provided address using a trackable courier.
  4. Inspection: Once received, we will inspect the item and process your refund or exchange within 5-7 business days.

3. Refunds

  • Refunds will be issued to the original payment method.
  • Original shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
  • Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

4. Exchanges

  • If you prefer an exchange, we will ship a replacement item (subject to availability) once the original item is received and inspected.
  • Additional shipping fees may apply for exchanges unless the return is due to our error.

5. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers).
  • Personalized or custom-made products.
  • Gift cards or downloadable products.

6. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at support@bigbazaar.life. We will arrange a free return and provide a refund or replacement.

7. Contact Us

For return-related queries, reach out to: