Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Frequently Asked Questions (FAQ)
We’re here to make your shopping experience smooth and hassle-free. Find answers to some common questions below.
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1. What is BigSaleIndia?
BigSaleIndia is an online shopping platform offering a wide range of products, including groceries, household essentials, fashion, electronics, home décor, and more – all at unbeatable prices.
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2. How can I place an order on BigSaleIndia?
Placing an order is simple:
Browse through our categories or search for your desired product.
Add items to your cart.
Proceed to checkout.
Enter your delivery details and make the payment.
You’ll receive an order confirmation via email and SMS.
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3. What payment methods are accepted?
We accept multiple payment options, including:
Credit/Debit Cards (Visa, MasterCard, etc.)
Net Banking
UPI
Digital Wallets
Cash on Delivery (available in select locations)
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4. How long will it take to receive my order?
Delivery times vary based on your location and the product. Generally:
Standard Delivery: 3-7 working days.
Express Delivery: 1-3 working days (in select cities).
You will receive tracking details once your order is dispatched.
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5. Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Once shipped, cancellations may not be possible. To cancel or modify, visit My Orders in your account or contact our support team.
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6. What is your return and refund policy?
We offer a hassle-free return and refund policy:
Returns accepted within 7 days of delivery for eligible products.
Refunds are processed within 7-10 working days after the return is approved.
Items must be in their original condition with packaging intact.
Check our Returns & Refunds Policy page for more details.
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7. How do I track my order?
After placing your order, you will receive a tracking link via email and SMS. You can also track your order in the My Orders section of your BigSaleIndia account.
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8. Is my personal information safe?
Absolutely. We prioritize your privacy and ensure that your personal and payment information is protected through secure encryption and data protection policies.
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9. How can I contact BigSaleIndia?
Our customer support team is here to assist you:
Email: support@bigsaleindia.com
Phone: 1800-123-4567 (Toll-Free)
Live Chat: Available on our website
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10. Do you offer discounts or promotions?
Yes! We regularly run exciting offers, sales, and discounts across various categories. Stay updated by visiting our Offers & Deals section or subscribing to our newsletter.
For any other queries, feel free to reach out to us. Happy Shopping at BigSaleIndia – Where Every Deal is a Big Deal!